Challenge

Client

A global innovative leader in food products and services

Client Need

Corporate Brand group needed to understand external consumer and societal concerns so as to develop proactive company strategies that enhanced corporate brand and reputation and enabled freedom to operate and business growth.
 

Results

Client Outcomes
  • Implemented enterprise early warning capability leveraging Evolution platform that enabled identification, and prioritization of risks and threats emerging from shifts in consumer expectations and supply chain operations.
  • Provided early warning of of emerging threats and the underlying emotional drivers of consumer concerns. Insights led to the development company strategies that mitigated brand risk in key strategic business line resulting in over $1 billion in incremental sales over the subsequent five years.